Accessibility Statement
Waterloo Man and Van Accessibility Statement
Waterloo Man and Van is committed to providing an accessible and inclusive experience to all customers, including disabled people and those using assistive technologies. This Accessibility Statement explains the steps we take to improve accessibility across our Waterloo Man and Van services and digital content, and how you can contact us with any accessibility requests or feedback.
Our Commitment to Accessibility
We aim to ensure that everyone can access information about our accessible Waterloo Man and Van services without barriers. Our goal is to make our digital content and online information easy to use, understand, and navigate for as many people as possible, regardless of technology, location, or ability.
Where possible, we work towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA, which set out best practice recommendations for making web content more accessible.
Standards and Guidelines
We strive to align our website and online content with WCAG 2.1 AA standards. This includes considerations for visual presentation, colour contrast, text size, navigational structure, and compatibility with assistive technologies. While we may not yet be perfect, we are committed to ongoing improvement to support an accessible Waterloo Man and Van customer journey.
Our approach includes regularly reviewing key pages, prioritising high-traffic and service-related content, and making reasonable adjustments when we identify barriers.
Screen-Reader Compatibility
We aim to ensure that our website is usable with common screen-reader software. This includes providing meaningful headings, clear page titles, descriptive text for important images, and logical reading order so that screen-reader users can understand information about our Waterloo Man and Van services.
We work to ensure that key actions, such as reading service descriptions, understanding pricing information where available, and finding our contact details, are accessible to people relying on screen-readers.
Keyboard Navigation
Our website is designed to support keyboard-only navigation so that users who cannot use a mouse can still move through pages and access important information. You should be able to navigate through menus, forms, and core content areas using the keyboard alone.
We seek to maintain visible focus states, logical tab order, and clear navigation paths, particularly on pages that describe our accessible Waterloo Man and Van offerings and booking options.
Text, Layout, and Readability
We aim to write content in plain, straightforward language to help as many visitors as possible understand our services. Pages are structured using headings and paragraphs so that users can skim content, find sections quickly, and understand the structure of information about our Waterloo Man and Van solutions.
Users can generally adjust text size and zoom level using their browser settings. We aim to ensure our layout remains usable and legible at increased zoom levels.
Ongoing Improvements
Accessibility is an ongoing process. As we update our Waterloo Man and Van services and online content, we review new pages and features with accessibility in mind. We may not always achieve complete WCAG 2.1 AA compliance on every element, but we are committed to continuous improvement and to addressing issues that are brought to our attention.
Contact for Accessibility Requests
If you experience any difficulty using our website, accessing information about our accessible Waterloo Man and Van services, or if you need information in a different format, you can contact us using the contact details provided on our website.
When you get in touch, please include details of the page or content you were trying to access, what went wrong, and what format or adjustment would help you. This information helps us understand the issue and work towards a suitable solution.
We aim to respond to reasonable accessibility requests within a practical timeframe and to use your feedback to improve accessibility for all visitors.
Feedback and Reporting Issues
We welcome feedback on the accessibility of Waterloo Man and Van. If you notice any barriers, mistakes, or areas where your assistive technology does not work as expected, please let us know through the contact options described on our website. Your feedback supports our ongoing efforts to provide a more inclusive and accessible Waterloo Man and Van experience.
